Gelmud
Gelmud
Transform your creative vision into professional video content through personalized online learning designed for your pace and goals.

Accessibility Statement

Last updated: March 29, 2025

Gelmud is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Measures to Support Accessibility

Gelmud takes the following measures to ensure accessibility of our platform:

  • Include accessibility as part of our mission statement
  • Integrate accessibility into our procurement practices
  • Provide continual accessibility training for our staff
  • Assign clear accessibility goals and responsibilities
  • Employ formal accessibility quality assurance methods

Technical Specifications

Accessibility of Gelmud relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Gelmud, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.

Known Limitations

Area Limitation Solution
Video content Some older video materials may lack captions or transcripts We are working to add captions to all video content. Contact us for alternative formats
Third-party content Some embedded content from third parties may not be fully accessible We work with vendors to improve accessibility and provide alternatives where possible
Live sessions Real-time interactive sessions may present accessibility challenges Contact us in advance to arrange accommodations for live sessions

Assessment Approach

Gelmud assessed the accessibility of our platform by the following approaches:

  • Self-evaluation
  • External evaluation by accessibility consultants
  • User testing with assistive technology users
  • Automated testing tools

Feedback and Contact Information

We welcome your feedback on the accessibility of Gelmud. Please let us know if you encounter accessibility barriers:

  • Phone: +380667226622
  • Email: help@gelmud.com
  • Address: Victory Ave, 139, Chernihiv, Chernihiv Oblast, Ukraine, 14000

We try to respond to accessibility feedback within 5 business days.

Compatibility with Browsers and Assistive Technology

Gelmud is designed to be compatible with the following assistive technologies:

  • Screen readers including JAWS, NVDA, and VoiceOver
  • Screen magnification software
  • Speech recognition software
  • Keyboard navigation

Our platform is designed to be compatible with recent versions of the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

Accessibility Features

Our platform includes the following accessibility features:

  • Keyboard navigation support throughout the platform
  • Skip navigation links to bypass repetitive content
  • Clear focus indicators for interactive elements
  • Sufficient color contrast ratios meeting WCAG AA standards
  • Resizable text without loss of functionality
  • Alternative text for images and visual content
  • Descriptive link text and headings
  • Form labels and error identification
  • Consistent navigation and layout

Ongoing Efforts

Accessibility is an ongoing effort. We regularly review our platform and make improvements based on:

  • User feedback and reported issues
  • Changes in accessibility standards and best practices
  • New features and content additions
  • Advances in assistive technology
  • Regular accessibility audits

Third-Party Content

Some content on our platform may be provided by third parties. While we strive to ensure all content meets our accessibility standards, we cannot always guarantee the accessibility of third-party materials. We actively work with content providers to improve accessibility and welcome reports of any issues.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may escalate your complaint through the following process:

  1. Submit your concern in writing to help@gelmud.com
  2. Allow up to 10 business days for a formal response
  3. If unresolved, request escalation to our accessibility coordinator
  4. We will work with you to find a reasonable solution

Definitions

Assistive Technology: Hardware or software that increases, maintains, or improves the functional capabilities of individuals with disabilities when interacting with computers or computer-based systems.

WCAG: Web Content Accessibility Guidelines developed by the World Wide Web Consortium (W3C), the main international standards organization for the Internet.

Screen Reader: Software that allows blind or visually impaired users to read the text that is displayed on the computer screen with a speech synthesizer or braille display.

Updates to This Statement

We may update this accessibility statement from time to time to reflect changes to our platform or accessibility practices. The date at the top of this statement indicates when it was last revised.

We encourage you to review this statement periodically to stay informed about how we are working to ensure accessibility for all users.